NOTE: Please be advised if you are using NelNet (formerly known as FACTS) payment plan to pay your tuition, TNCC requires one full business day to receive notification and process the NelNet agreement or you may be dropped from your classes for nonpayment
I am responsible for notifying the Business Office of any change in my enrollment status so that my agreement can be adjusted or terminated.
I will not receive a receipt if I pay my tuition using the FACTS tuition payment plan. I may obtain a copy of my account via the Student Information System online.
If my FACTS agreement is terminated, I must pay the balance of my tuition and fees to Thomas Nelson Community College by the payment deadline or my enrollment may be cancelled. I will be liable to the college for any balance remaining if my agreement is cancelled for any reason.
Refunds of FACTS payments will be processed only AFTER Thomas Nelson Community College receives final payment of funds from FACTS. Refunds will be in the form of a check made payable to the student. This includes payments made by credit card or ACH.
Failure to pay fees owed to FACTS, or otherwise defaulting on my FACTS agreement, will result in a hold being placed on my account which will deny future services.