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Help

General Support
Academic, admissions, financial aid, payments, parking and other issues
For immediate assistance please call the college switchboard during regular business hours:

  • Monday – Friday, 8 a.m.—5 p.m.
  • Phone: (757) 825-2700

Additionally, you may contact the college using the contact forms.

Other Contact and Help Information:

 College Help Desk
MyTNCC, Blackboard, Student Information System and Email
The Help Desk provides first level technical support to all faculty, staff and students of Thomas Nelson Community College.

For immediate assistance please contact the Help Desk:

Hampton Campus

  • (757) 825-2709
  • Wythe Hall, Room 249

Historic Triangle Campus

  • (757) 253-4683
  • Suite 102

helpdesk@tncc.edu

Help Desk Hours of Operation:

  • Monday – Friday 7:30 a.m.—10 p.m.

Help Desk Brochure  (pdf)

Please Note:

Should you need to contact the Help Desk by phone during standard business hours, and are unable to reach a technician, please leave a voicemail message.

Your message will be responded to in the order received.

Voicemail messages left after standard business hours will be retrieved and responded to when coverage resumes the next business day.
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