Circulation Policies

Library Card and Borrowing Privileges
The Thomas Nelson Community College Libraries grant borrowing privileges to TNCC students, faculty, and staff, and residents of the TNCC service area (Hampton, Newport News, Poquoson, Williamsburg, James City County and York County, Virginia) aged eighteen years or older.

TNCC Students, Faculty, and Staff

Faculty, staff, administrators, and students must have a valid TNCC identification card in order to check out library materials or to use course reserves materials.

Up to 15 items can be checked out at a time, with an additional limit of 3 items in any one subject area.
Books, CDs, Audiocassettes: 28 day loan period with one renewal
Kindles & Graphing Calculators:  14 day loan period with no renewals
Videos (VHS & DVD): 3 item limit, 7 day loan period with one renewal
Reserve materials: (limit 2) in-house use only, must be returned by library closing time

Area residents

Present a valid photo ID and provide proof of current local address to receive a TNCC library card.  Up to 3 items can be checked out at a time.
Books, CDs, Audiocassettes: 28 day loan period with one renewal
Videos (VHS & DVD): 3 item limit, 7 day loan period with one renewal
Borrowing privileges for area residents do not include:

  • use of reserve materials
  • interlibrary loan service
  • remote access to licensed electronic resources

Renewals
Items may be eligible to be renewed one time for an additional loan period if

  • the item is not overdue and
  • the patron’s library account is in good standing and
  • no other patron has requested the item.

Renewals may be done in person, online, by phone (757-825-2877), or by email (library@tncc.edu).

Holds

Any TNCC library patron in good standing may place a hold request for books or videos that are checked out to another patron.  Patrons may also place hold requests for circulating items that are listed as on the shelf at either campus library; however, patrons should be aware that there may be a processing period of up to 48 hours before the item can be pulled and made available for pickup at the circulation desk.

Available hold requests will be held at the circulation desk for a period of 10 business days.  During the hold period, library staff will make two attempts to notify the patron of availability of hold materials.  Contact will be made by the patron’s indicated preferred contact method, or if no method is indicated, by email.  Hold materials not retrieved by end of the hold period will be returned to the shelf or made available to the next person in the hold queue.

A maximum of five items can be placed on hold at a time.

Hold requests may not be placed for Reserve items or Kindles.

Overdue/Lost/Damaged Item Fees and Policies

Patrons are personally responsible for the safety, proper use, and timely return of the library materials that they have checked out.

If materials are not returned by the due date, all library privileges shall be suspended until all overdue materials are returned or all amounts owed to the college for replacement of the materials are paid in full.

When materials are more than 28 days (4 weeks)  overdue, the patron shall not be permitted to register for classes and the college will not issue transcripts, certificates, or degrees to the student until all overdue materials are returned or all amounts owed to the college paid in full.

Items more than 56 days (8 weeks) overdue are considered lost and incur a mandatory, per-item replacement fee of $25 or the replacement cost of, whichever is greater, plus a 15.5% non-refundable collection fee.  Interlibrary Loan materials will incur these fees plus whatever charges are imposed by the lending library.   At this time accounts will be and accounts will be turned over to the college business office and reported to the State Department of Taxation, and any state refunds or payments will be held until replacement fees are paid.  In addition, a hold will be placed against student accounts which will prevent the ability to register, request transcripts, and graduate until all obligations have been satisfied.

Materials which have been damaged while in the borrower’s possession will be treated as lost materials.  Assessment of damage is at the discretion of the professional library staff.

For more information about this policy, please call 757-825-2877 or email library@tncc.edu.

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