Historic Triangle Hospitality Training

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America’s Historic Triangle is a premier vacation destination for history, scenic natural resources, shopping, fine dining, and entertainment – in Jamestown, Williamsburg and Yorktown. Thomas Nelson Community College is working with the Greater Williamsburg Chamber and Tourism Alliance to provide resources we can use to provide Historic Triangle hospitality, a unique brand of five-star service to guests who visit our region.

General information:

Historic Triangle (HT) Hospitality Training Overview
Register for Hospitality Training (pdf)
For employers:
- Schedule On-site HT Hospitality Training (pdf)
For Trainers:
- Reserve Training Dates or Order Materials (pdf)
Historic Triangle Resource Notebook
- Table of Contents (pdf)
- SECTION I: Introduction to the Resource Notebook (pdf)
- SECTION II: Information to help resolve guest problems
  - 1. Customizable Pages (pdf)
  - 2. Banking Information (pdf)
  - 3. Business Services (pdf)
  - 4. Emergency/Medical Services (pdf)
  - 5. General Services (pdf)
  - 6. International Guest Services (pdf)
  - 7. Police and Fire (pdf)
  - 8. Post Office/Mailing Services (pdf)
  - 9. Transportation (pdf)
- SECTION III: Basic Historic Triangle information
  - 1. Accommodations (pdf)
  - 2. America's Historic Triangle
    - Tri-Fold Handout (pdf)
    - Historic Triangle Timeline (pdf)
    - Outside the Historic Triangle Timeline (pdf)

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