Receiving your Financial Aid Refund Check for the 2011 Fall Semester


Published: September 23, 2011

Now that the Fall 2011 Semester has started and census (the last day to receive a refund) has passed for the 16-week session, the Financial Aid Office is preparing the process of authorizing financial aid. This will be applied toward tuition, fees, and bookstore charges, if you used financial aid to purchase your books and supplies.

Please keep in mind a few elements:

  • Students who are enrolled in a combination of sessions (16-week, 8-week 2, 5-week 3, etc.) will experience a delay in their refunds being processed.  For example, there is a separate census date for classes that occur in the 8-week 2 session.  In this example, TNCC is unable to process refunds for those students until after the 8-week 2 census date which is October 27, 2011.  Check your class schedule to see when your classes begin and refer to the Academic Calendar on the TNCC website.
  • The Financial Aid Office has to review every financial aid recipient to verify their enrollment and if it has changed from the initial award. The College is required to adjust your award to your actual rate of enrollment.  For example, if you were awarded a Pell Grant as a full-time student, but are actually enrolled half-time, TNCC will need to adjust your award to half-time enrollment for fall.
  • After enrollment is verified, the College will begin the authorization process to disburse the financial aid funds.  The Financial Aid Office will follow this sequence:  scholarships (both private and college scholarships), student loans, then federal and state grants.  We expect to begin this process Monday, September 26, 2011.
  • After authorization and disbursement is completed for each aid program, the Business Office will apply the funds to your tuition, fees, and bookstore charges.  If you have money remaining, they will request a refund check for you.  It can take 7-10 business days for state offices in Richmond to process your refund check.  Your check will be mailed from the State Treasury Office in Richmond.
  • Refund checks will be mailed to the address that you have on file with Thomas Nelson Community College.  Check your My TNCC account to confirm your mailing address.  If your address has changed, you can update the information on your MyTNCC account.  You can also monitor your MyTNCC account to view when your financial aid was applied toward your account and when the refund check was requested.  If you are unsure as to how to access your account, contact the Help Desk by phone at 757.825.2709, by e-mail at helpdesk@tncc.edu, or by stopping in Wythe Hall, Room 249 on the Hampton Campus.



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Comments

Comment from Donna Hairston - September 27, 2011 at 1:23 pm

When will I get my refund check!


Comment from Thomas Nelson Community College - September 27, 2011 at 2:19 pm

Please contact the TNCC Financial Aid Office directly to best address your question: Phone: (757) 825-2848, Email: financialaid@tncc.edu

Thank you


Comment from B - September 27, 2011 at 2:31 pm

@Donna Hairston… once they began the process, it usually takes a month or so to actually receive your refund check, if you have remaining funds left. So I wouldn’t look for it until sometimes in mid to late October. Hope this helped.


Comment from Ciara - September 30, 2011 at 4:41 am

Why can’t I see any loan information on my tncc account? How do I know when my loan has been processed?


Comment from A - October 3, 2011 at 2:26 pm

I had a 3rd party pay my tuition but used my financial aid to buy books and I have a 2nd 8 week class. Will I still have a delay in refunds even though Financial Aid did not pay my tuition???


Comment from Thomas Nelson Community College - October 4, 2011 at 1:51 pm

Students who are enrolled in a combination of sessions (16-week, 8-week 2, 5-week 3, etc.) will experience a delay in their refunds being processed.

For example, there is a separate census date for classes that occur in the 8-week 2 session. In this example, we are unable to process refunds for those students until after the 8-week 2 census date which is October 27, 2011. Check your class schedule to see when your classes begin and refer to the Academic Calendar available on TNCC.edu.


Comment from Thomas Nelson Community College - October 4, 2011 at 4:49 pm

When the authorization and disbursement process begins, financial aid will disappear as anticipated/pending aid on the student account.


Comment from Johnson - October 5, 2011 at 7:13 am

When will be the expected time frame for the financial process to begin? I read that the process start after 6weeks of school but there has not been any changes in the SIS information.


Comment from veronica stalling - October 5, 2011 at 12:51 pm

Some of my classes were dropped due to delayed financial aid. So now I only have 5 hours of credit and its 10 weeks. I saw for that the aid was $1,300. and my classes cost 684.00 will I be getting the remainder of my grant that’s left?


Comment from Jones - October 5, 2011 at 5:23 pm

I checked my activity history for the past few years and it’s never taken this long for SIS to be updated to reflect my disbursement/refund check request date. Quite disappointing.


Comment from Elizabeth Gaiani - October 7, 2011 at 3:50 pm

does the date of the refund check differ person to person for a specific reason? Or is it a general 1 week period or so when they will all be dispersed?


Comment from Jasmine - October 9, 2011 at 1:13 am

I see on my account that I will be getting a refund on my commonwealth grant, but I know I used some money from my federal pell grant but not much, does that still mean that I will be getting a refund from that as well since it isnt listed under refund like the commonwealth grant?


Comment from Thomas Nelson Community College - October 10, 2011 at 6:52 am

Many of the recent questions (above) were previously answered in this discussion thread. If you do not see the clarification you seek we encourage you to please contact the Financial Aid Office directly. They can be reached via phone: (757) 825-2848 and Email: financialaid@tncc.edu.

Likewise you may visit this office at each campus, Hampton in Wythe Hall and at the Historic Triangle (1st floor).

Thank you


Comment from tershawn - October 12, 2011 at 3:02 pm

Just as jasmine said. I also see that a refund is sched’ on my acct. for the commonwealth grant but not for the pell grant. I didnt use all of my pell grant, so why doesnt it show as a refund like the commonwealth grant does?


Comment from Thomas Nelson Community College - October 12, 2011 at 4:36 pm

The Business Office must receive the funds from the Federal Government before the federal grants and student loans may be posted as refunds. Once the monies are received, the Business Office will begin posting the federal grants and loans as refunds.


Comment from Sophie - October 14, 2011 at 4:11 pm

Some of my classes were dropped due to delayed financial aid. So now I less than 12 hours of credit and its 10 weeks. will I be getting the remainder of my grant that’s left?


Comment from Reeta - October 15, 2011 at 3:02 pm

My account was radomly selected for verification, so I had to pay out of pocket and get refunded later. How long til I receive my refund?


Comment from jacqueline - October 16, 2011 at 2:51 pm

i check my refund and after calculating all the information im seeing that its about a hundred dollars short, what can do about it


Comment from Natasha - October 17, 2011 at 1:53 pm

If my refund says the 12th does that mean that is when the check was sent


Comment from venita - October 17, 2011 at 5:51 pm

Is it too late to sign up for an eight week english class and if not, will financial aid cover it?


Comment from nicey - October 17, 2011 at 8:06 pm

I paid for my classes with a credit card because my pell grant and loan had not been granted the day I register for classes on 8/24/11 (12 credits/8-weeks 1). I was told my aid had been submitted, and I would receive a refund check in about 3 to 4 weeks for the amount I charged. I have not seen anything on my acct regarding a refund. How much longer?


Comment from Thomas Nelson Community College - October 18, 2011 at 8:22 am

As has been mentioned previously:
Many of the recent questions (above) were previously answered in this discussion thread. If you do not see the clarification you seek we encourage you to please contact the Financial Aid Office directly. They can be reached via phone: (757) 825-2848 and Email: financialaid@tncc.edu.

Likewise you may visit this office at each campus, Hampton in Wythe Hall and at the Historic Triangle (1st floor).
Thank you


Comment from Thomas Nelson Community College - October 18, 2011 at 8:27 am

@ Venita:
No, it is not too late to enroll in 8W2 classes. Please refer to the Academic Calendars on TNCC.edu for specific deadlines and start dates. http://tncc.edu/students/student-resources/academic-calendars/

Thank you.


Comment from Ciara - October 18, 2011 at 5:23 pm

I was wondering if there was any way to know when the checks are mailed out because I am going out of town this weekend?


Comment from Nicole johnson - October 20, 2011 at 7:07 am

Is there anyway ypu can check from your student account to see if your check has been mailed out?


Comment from tershawn - October 24, 2011 at 7:42 pm

I’ve already recieved both of my grants, but i’m still waiting on my loan. I just submitted for my loan on Oct 3, 2011. I was told it takes 4-5 weeks to process. I don’t know if this is true. When will i see the loan on my tncc account as a refund?


Comment from Nichole A - October 25, 2011 at 7:55 am

Question: I was at Strayer trying to finish a degree from 5 years ago and decided not to complete that degree. I want to pursue a career in Nursing I am a CNA but I wanted to know if it was true that when you are on finicial aid that if you were on deferment you can get more money if it’s a defference degree?


Comment from TR - October 25, 2011 at 11:41 pm

How long does it takes a loan to post as a refund after requesting for it?


Comment from Thomas Nelson Community College - October 27, 2011 at 9:32 am

Unfortunately there is not a simple answer that applies to all these important questions raised. TNCC Financial Aid staff recommend that students email the Financial Aid Office directly for a personal reply. These issues require a more in-depth review of individual accounts.

Email: financialaid@tncc.edu

Thank you


Comment from Thomas Nelson Community College - October 27, 2011 at 9:46 am

Due to the high number of repeat questions comments are now closed. Should you have specific questions for Financial Aid please call this office directly @ (757) 825-2848 or email: financialaid@tncc.edu.

Thank you