This section is a Distance Learning course taught using Blackboard via the Internet. Students must have regular access to a computer and the Internet to successfully complete this course. There will be two distance learning orientation sessions - one from 5-6 pm in room 100 on (Wednesday) January 8, 2014 at the Historic Triangle Campus and the second held on (Thursday) January 9, 2014, from 5-6pm in the Mary Christian Auditorium on the Hampton Campus. If you cannot attend one of the orientation sessions, there is an online orientation located at: http://www.tncc.edu/blackboard/orientation.htm. Please contact the instructor for more details: http://tncc.edu/directory.
(3 credits) Prerequisite(s): ENF 1 or ENF 2 as demonstrated through the placement and diagnostics tests or equivalent. Presents the different philosophies in Quality Control. Introduces students to Process Improvement, Team Development, Consensus Building, and Problem-Solving strategies. Identifies methods for Process Improvement in manufacturing and service organizations which includes Statistical Process Control when used in the quality control function of business and industry. Lecture 3 hours per week.