Quality Enhancement Plan | Thomas Nelson Community College

Quality Enhancement Plan

Important Message

Public access to Thomas Nelson offices on campuses in Hampton and Williamsburg is restricted until the Commonwealth of Virginia enters Phase 3 of the Governor's Forward Virginia Blueprint. The College's telework environment will continue until further notice.
Student services are available online. Registration is now open online for summer and fall classes Visit tncc.edu/emergency-preparedness for more information. Coronavirus (COVID-19) - CDC

05/28/2020 - 10:49am

Thomas Nelson identified Academic Advising as its Quality Enhancement Plan, part of our 2016 Reaffirmation of Accreditation.

Academic Advising at Thomas Nelson

Advising: Plan Now. Succeed Now.

Quality Enhancement Plan (QEP)

A QEP is a course of action for institutional improvement that addresses one or more issues contributing to quality enhancement of student learning. SACSCOC notes in their Handbook for Reaffirmation of Accreditation that “student learning is at the heart of the mission of all institutions of higher learning. Developing a QEP as a part of the reaffirmation process is an opportunity and an impetus for the institution to enhance overall institutional quality and effectiveness by focusing on an issue or issues the institution considers important to improving student learning” (2004: 21). The QEP must emerge from the institution’s current planning and evaluation processes and must be compatible with college’s strategic plan. The QEP should become an integral part of the institution and its activities for long-term positive impact. For more information on QEPs, see the SACSCOC Handbook for Reaffirmation of Accreditation.

QEP Topic Selection and Development

In October, 2013, a Quality Enhancement Plan survey was sent to all faculty and staff at Thomas Nelson to gather broad-based input from our campus community regarding a QEP topic that would impact student learning. The QEP Topic Selection Committee then reviewed the topics submitted, and will then take the topics out to the Thomas Nelson community via faculty and student focus groups to educate the campuses about the QEP and solicit topic ideas. After emerging themes are developed, data from Institutional Research and Effectiveness will be utilized to determine the topic that will provide the most impact on student learning at Thomas Nelson. The topics will then be taken to the College Stakeholder groups and Strategic Planning for decision, and the QEP topic will be announced to the Thomas Nelson community in March, 2014.

QEP Teams

QEP Topic Selection Committee

November, 2013–March, 2014

  • Sandie Dashiell, Chair
  • Peter Berquist
  • Ruth Coker
  • Susan Hoar
  • Jean Frank
  • Tiffany Ray

QEP Steering Committee

March, 2014–December, 2016

  • Janina Arrington, co-chair
  • Lisa Ray, co-chair
  • Shaheem Abrahams
  • Franz Albertini
  • Michelle Alexander
  • William Berry
  • Justin Horton
  • Kristin May
  • Ji Hyon Mun
  • Tiffany Ray
  • Paul Tessier
  • Patrick Tompkins
  • Michelle Wampler
  • Lauren Williams

QEP Implementation Committee

  • Mike Adkins
  • Michelle Alexander
  • Janina Arrington
  • Valerie Burge Hall
  • Monette Dutch
  • Sue Generazio
  • Melissa Gray
  • David Kleinman
  • Lynsey LeMay
  • Amanda Maule
  • Tschenavia Patterson
  • Sylvain Poosson
  • Lisa Ray
  • Tiffany Ray
  • Chad Smith

Ex-Officio Members

  • Belinda Baker
  • William Berry
  • Cecilia Ramirez
  • DeAnne Williams
  • Kelly Williams

Quality Enhancement Plan Timeline

Fall 2013

Begin QEP Topic Selection Process

  • Appoint QEP Screening Committee (Nov 2013-Mar 2014)
  • Screening Committee begins process of selecting 3-5 potential topics and developing those topics into more complete proposals to include rationale, data documenting need, scope, and possible resource demands
  • Campus Discussion/Focus Groups

Spring 2014

Begin Plan Development

  • Strategic plan developed to include selected QEP Topic
  • Appoint Steering Committee and QEP Lead (Mar 2014-Dec 2016)
  • President announces QEP topic
  • Steering Committee begins work to identify student learning outcomes, develop research base, and craft broad outline of an assessment plan

Spring 2015

  • Draft of Plan Submitted for President’s Review

Fall 2015

  • QEP Submitted to SACSCOC 4-6 Weeks Before On-site Visit

Spring 2016

  • QEP Approved by SACSCOC

Fall 2016

  • Begin QEP Implementation

Fall 2021

  • QEP Impact Report Due

During this unprecedented time please be patient as we work to respond to your request. Our email and call volume is very high so we appreciate your patience. We urge you to use the website and Navigate during this time.

Academic Advising

Service Hours

Hampton campus

M 8 a.m.– 5 p.m.
T 8 a.m.– 5 p.m.
W 8 a.m.– 5 p.m.
TH 8 a.m.–7 p.m.
F 8 a.m.– 5 p.m.

Historic Triangle campus

M 8 a.m.– 5 p.m.
T 8 a.m.– 5 p.m.
W 8 a.m.– 5 p.m.
TH 8 a.m.– 7 p.m.
F 8 a.m. – 5 p.m.

The college will not observe evening hours (5 - 7 p.m.) on the Thursday during the week of spring break nor the Thursday prior to holiday break in December.

Hampton Campus

Monday, Tuesday, Wednesday, & Friday: 8 a.m.  – 5 p.m. appointments only

Thursday: 8 a.m. – 7 p.m. walk-ins only  
On Thursday evenings only from 4p -7p,  Academic Advising for all programs will take place in Hastings Hall, Room 323.
(Arrive at least one hour before closing, wait times will vary). 


Historic Triangle Campus

Appointments only 


Academic advisors from each of the three advising units will be available. Please refer to the college’s website for holiday or special event closures.