Distance Learning FAQs | Thomas Nelson Community College

Distance Learning FAQs

Important Message

Thomas Nelson campus offices in Hampton and Williamsburg remain closed to the public through June 12, reopening June 15. Classes have resumed through virtual, or alternative delivery, and the College has moved to a telework environment. Student services are available online. Registration is now open online for summer and fall classes. Visit tncc.edu/emergency-preparedness for more information.

04/01/2020 - 4:43pm

How do I know if Distance Learning is right for me?

Find out if Distance Learning is a “good fit” for you by taking the Is Distance Learning Right For You quiz.

Where do I go for more information on the TNCC Distance Learning programs?

For more information about distance learning at TNCC, please contact The Office of Enrollment Services at 757-825-2800.

Where can I find course descriptions and requirements?

The course descriptions and prerequisites are listed in the class schedule (select Online from the Instructional Mode drop-down).

What are the costs of Distance Learning courses?

Distance Learning tuition and fees are the same as those for on-campus courses. There are no additional fees or charges associated with distance learning courses.  

How can I register for Distance Learning Courses?

Registration procedures for Distance Learning courses are the same as procedures for on-campus courses. For more information, contact the Office of Enrollment Services at 757-825-2800.

How can I get my textbooks?

You may purchase your textbooks at the College bookstore or from an online book seller.

What kind of computer equipment do I need?

In order to participate in a fully online or hybrid (blended) course at Thomas Nelson, students must have reliable access to a computer with Internet access (even though you can access the Internet with a dial-up modem is not recommended).

What if I don’t have Internet at home?

Online students can access their courses through any wireless  device that can connect to the internet via wifi. Additionally, online courses can be accessed from public  and college/university libraries. 

Will I need to come to the TNCC campus?

Occasionally, you may also need to take proctored exams in the Thomas Nelson Make-up and Distance Learning Testing Center or in another approved proctored testing site. To request additional information regarding course requirements, submit the Online Advisor request form and an academic advisor will contact you.  Online Advisor Request

How do I communicate with my instructor?

There are many methods of communication available, depending on the course you are taking. Most instructors encourage communication via Discussion Boards, virtual office hours through virtual chat, e-mail and phone.

When does class start?

An online course starts the same date as other scheduled courses. Please refer to the Academic Calendar for session start and end dates.

It is the student’s responsibility to initiate participation in each online class by contacting the professor. The student should complete the Online DL-Orientation, then find their Username and Set Password at MyTNCC

When will I see my courses in Canvas?

Your courses should be visible in Canvas no later than the first day of classes for the term. Please check SIS to make sure you are registered for the desired course and to check the start date for the course. If you do not see your Canvas course on your dashboard on the first day of classes, please contact canvasinfo@tncc.edu so we can investigate the issue.

I can’t log into Canvas What do I do?

 Contact the Technology Help Desk  so that a ticket can be generated for the Learning Management System Administrator to investigate and track the situation.