Free Telehealth Service for Students Aimed at Mental Well-Being | Virginia Peninsula Community College

Free Telehealth Service for Students Aimed at Mental Well-Being

December 22, 2021
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Thomas Nelson Community College is excited to offer TimelyCare  – a new telehealth program for students. The service provides 24/7 access to mental virtual health care from anywhere in the United States, with no cost to visit. The service comes as part of ongoing VCCS efforts to prioritize the health and well-being of its campus communities.

Whether anxious or overwhelmed, students can to talk to a licensed provider from their smartphones or any web-enabled device. Licensed providers are available to offer mental health support via phone or secure video visits. Check out the FAQs here to learn more.

Q: How can students access TimelyCare?
A: Students can go to to register with their name and school email address. Students can then have visits from any web-enabled device – smartphone, laptop or desktop. TimelyCare is available from anywhere in the United States. From the College's website, students may also access TimelyCare via the MyTNCC tab and then download the app. 

Q: Who can use TimelyCare?
A: Any student at Thomas Nelson

Q: What services are available?
A: There are three services:

  • TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at anytime
  • Scheduled Counseling: scheduled options to speak to a licensed counselor (available starting Jan. 3, 2022)
  • Group Sessions: Weekly Guided Meditation and Yoga Group Sessions, plus specialized discussions throughout the year.

Q: How much does a visit cost?
A: TimelyCare services are free to all Thomas Nelson students.

TimelyMD, a leading telehealth company specializing in higher education, developed its proprietary TimelyCare technology to offer students an extension of campus health and counseling center resources that is as easy and convenient as making a video or phone call. Through the TimelyCare app on their phone or other device, community college students in Virginia can now select from a robust menu of virtual care options from licensed physicians and counselors in all 50 states – at no cost and without the hassle of traditional insurance.

Additionally, faculty and staff (by directing students to TimelyCare) have access to support that empowers them to help students achieve a sense of well-being, live healthier lifestyles and improve their mental health.

TimelyCare allows students to see the profiles, faces and specialty care details of a diverse range of licensed physicians and counselors available to them. They can choose to meet with a specific provider or select the first available. Typical consultations begin within 5-10 minutes – less than the amount of time it takes to walk across campus.

As the demand for teletherapy visits skyrocketed during the pandemic, and mental health remains a top concern at colleges nationwide, TimelyCare’s ease of use, convenience and immediacy make it easier than ever for VCCS students to get the help they need, when they need it.

Learn more at